Shipping & Delivery Policy

Last Updated: [June 2026]

At [Madmon-eg.com], we strive to deliver your orders quickly and efficiently. This Shipping & Delivery Policy explains how orders are processed and delivered through our website.

  • Shipping Coverage

We currently ship to all governorates within Egypt.

Additional shipping destinations may become available in the future.

  •  Order Processing

Orders are reviewed and confirmed during business hours.

Processing begins after successful order confirmation and/or payment verification.

We may contact customers to verify order details before shipment.

  •  Delivery Time

Estimated delivery times are:

Greater Cairo & Giza: 1–3 business days.

Other governorates: 2–7 business days.

Delivery times are estimates and may vary depending on location, logistics conditions, public holidays, or peak seasons.

  •  Shipping Fees

Shipping charges are calculated and displayed during checkout before the order is finalized.

Free shipping promotions may be offered on selected products or during special campaigns.

  •  Customer Responsibilities

Customers are responsible for providing accurate:

Full name.

Phone number.

Delivery address.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete information.

  •  Delivery Delays

Delivery may be delayed due to circumstances beyond our control, including:

Weather conditions.

Courier service disruptions.

Governmental restrictions.

Public holidays and peak demand periods.

We will make reasonable efforts to keep customers informed regarding any significant delays.

  •  Receiving the Shipment

Customers are encouraged to inspect the package upon delivery.

Any visible shipping damage should be reported within 24 hours of receipt, along with supporting photographs when possible.

  •  Undeliverable Orders

If delivery cannot be completed because of:

Failure to respond to the courier.

Incorrect delivery information.

Refusal to accept the shipment without valid reason.

We reserve the right to cancel the order and/or deduct applicable shipping and handling charges.

  •  Contact Us

For shipping-related inquiries, please contact us:

Store Name: [Madmon-eg.com]

Email: [info@madmon-eg.com]

Phone Number: [01111441152]

Business Address: [25 Manshyiet ElBakry street Khalifa Almamon Roxy Misr Elgadida,Cairo,Egypt]